All complaints received by the Department are processed through the police administration. When a complaint is received, it is reviewed to determine the nature of the allegations. The most serious type of complaints are investigated by an opening an Internal Affairs Investigation. These complaints involve allegations such as excessive force, any discharge of firearms, or criminal activity such as theft. Complaints comparatively less serious in nature, such as rude behavior or improper procedure, are forwarded to the individual officer's division for investigation. In every case, the person making the complaint will be contacted during the investigation for additional information, and will be notified by mail of the final disposition.